Quick Start Guide Electric Utilities

TABLE OF CONTENTS

Section 01 Why Effective Safety Communications Are So Critical Section 02 Building a Sustainable Public Safety Communications Program

7

11

Why: Program Goals

13

Who: Key Audiences & Languages

15

What: Core Messages & Scheduling

18

“Day One” Information

Timing

Frequency

How: Outreach Program Activities

20

Effectiveness Evaluation

Program Documentation

Risk Management & Continuous Improvement

Additional Resources

Section 03 Key Safety Messages to Consider in Your Communications

27

Overhead Lines

28

Overhead Lines: Boat Mast Safety

32

Overhead Lines: Aircraft & Unmanned Aerial System Wire Strikes

35

Substations

38

Padmounted Equipment

41